It all works very simply.
Every unit is provided with a unique iButton® which is indexed to the physical
inventory ID of the unit. On each visit, the iButton® is scanned (or
read, or probed) using a Pulsestar® data collection device. At the end of
each day each technician's Pulsestar® probe is downloaded using a special
transfer station attached to a computer. The download contains the
data/time and unit ID of each item visited by the technician. Our
exclusive discriminatory scanning process allows EZTrakR® to properly parse the
raw data and note the event type (service, delivery, or pickup).
Immediately after the download several reports are updated and are available at
a click of a mouse button. Missed services - employee productivity -
probe tracking - and others.
Simple point and click screens allow new deliveries, relocations, replacements,
and pickups to be reconciled. Your inventory is automatically updated
when these reconciliations are made, as is billing information. The
reconciliation is quick and easy.
Your technicians probe -- you point and click. That's really all there is
to it. EZTrakR® does the rest.